Determining the correct size for the wearer is very important, both for comfort and to avoid loosing a ring.
We work on the standardised system for sizing, and sizes H to Z5 are available, in increments of full and half sizes. We ask you to take great care to make sure that you have selected the right size before you order. The following guidelines can be used to help secure a successful outcome:
If you do not already know your size, we recommend you get the finger measured by a jeweller who will use the standard measurements. More often than not, they are happy to do this free of charge, however, be prepared for a small charge for this as you do not intend to buy from them. Alternatively we will send you a ring sizer to establish the correct size.
If you are used to wearing rings, you will have noticed that finger size will change according to how hot or cold you are. We suggest you get measured when your hands are at neither extreme. When hands are hot, knuckles will swell and rings can take more effort to remove; the opposite happens when fingers are cold.
Even if your hands are hot when you are measured, once it’s over the knuckle, a ring should not feel tight. By contrast, it should also not be so loose that it will slip off when hands are cold or wet.
Lastly, we do not recommend that you guess your size‚ measuring needs to be done precisely, and guessing is rarely successful.
If buying for someone else
No problem! Just purchase the ring that you like, give it as your surprise gift and if it doesn't fit, we will send you a ring sizer to establish the correct size. Send the original ring back to us with the correct ring size and we will get the jeweller to make one especially for you in your size. But please take note, as our jewellery is mostly hand made you may have to wait 4 to 8 weeks for a replacement. The same rule applies to bangles and necklaces. If the size is wrong, contact us as to the best way to measure for the correct size.
If on delivery a ring does not fit, the designer will make another. However, as stated above, because measuring needs to be accurate and precise for a good fit, and because of the nature of the production of these rings, we are only able to replace an incorrectly sized ring once, free of charge. All of our pieces ordered through the website have a fourteen day refund guarantee if you are unhappy with your purchase or if a ring does not fit. Please read the guidelines about returning an item on the Returns page.
Most of the bracelets sold on our website are of average size. When ordering a bracelet you will need to specify the length you want in centimetres, to the nearest half centimetre. Due to the fact that bracelets are constructed in segments, some items may be produced to the nearest length possible to your requirements.
Most of the bangles sold on our website are of average size. To order a bangle the inside diameter needed should be specified in millimetres. This is only for items that are circular internally circular; please contact us to discuss measurement for alternative shapes.
As with rings, it is the responsibility of the customer to order the correct size. If on delivery a bangle or bracelet does not fit, the designer will alter it or make another, however, because of the nature of the production of these pieces, we are only able to replace an incorrectly sized item once, free of charge. All of our pieces ordered via the website have a fourteen day refund guarantee if you are unhappy with your purchase or if an item does not fit. If returning an item, please read carefully the guidelines on the Returns page.